RETURN & REFUND POLICY

At AAYUMIST™, customer satisfaction is important to us.

Due to the nature of fragrance products, we do not accept returns for products that have been opened or used.

Returns are accepted only if:

• You receive a damaged product.
• You receive the wrong product.
• The product is defective upon delivery.

Reporting an Issue

Please contact us within 48 hours of delivery by emailing hello@aayumistperfumes.in.

Include:

• Order number
• Photos and video(s) of the product and packaging
• A brief description of the issue

Refunds

Once your request is approved and verified:

• Refunds will be processed to the original payment method.
• Refunds generally take 5–7 business days to reflect, depending on your bank or payment provider.

Non-Returnable Items

• Opened perfumes
• Used products
• Products damaged due to misuse or improper storage.